HELPFUL HELPLINE

It is praiseworthy that Jammu and Kashmir Police has taken a step forward in mitigating people’s problem by launching ‘Dial 112′ service in some parts of the Union Territory under the Ministry of Home Affairs’ Emergency Response Support System (ERSS) project, which is one among its three projects with others including E-Beat Book and Saathi App. To start with, the JKP has shown efficacy by launching ‘Dial 112’ helpline where citizens can call for police help, fire brigade and ambulance services. It is started in Kashmir wherein the citizens can Dial 112 whenever they are in distress and for any kind of emergency assistance. The JKP deserves kudos for this as this will go a long way in curbing crime and deterring those who give two hoots to the law of the land and indulge in crime despite stringent laws. It is good that the helpful helpline will also extend assistance in terms of women safety as the crime against women is on rose and recent acid attack on a girl in Valley is the testimony to this harsh reality. The JKP should also consider to introduce other citizen centric services to augment the security set-up as E-Beat Book is a web and mobile based application which eases the collection, updation and analysis of the information related to crime and criminals in a real time. In each division, there will be an ‘Atal Sehbhagita Kendra’, which shall be under the supervision of a Beat Officer, having an Android Phone to the use the app. The E-Beat Book would be linked with Crime and Criminal Tracking Network & Systems (CCTNS), which would help in a real time updation of crime/criminal data. The citizens can directly approach the ‘Atal Sehbhagita Kendra’ for redressal of their grievances and can render their suggestions too. Similarly, the ‘E-Saathi’ App would help the general public, including senior citizens, to remain in touch with the police and also give suggestions to facilitate participative community policing. Hopefully JKP will soon come up with these services to become the best police force in the country and provide fast and accessible services to the people of the Union Territory to make it the safest unit in the country.

Editorial editorial article 1